GUARANTEED QUALITY/CERTIFICATION:

Quality, before and after-sales service, and meeting delivery dates were some of the factors which led Capuani to win the Avon Quality Prize for four consecutive years. This highlighted Capuani´s recognition as an outstanding supplier by one of Brazil´s main companies.

Capuani is in the process of obtaining ISO 9001-Version 2000 certification.


QUALITY POLICY:

We regard quality as essential for the company´s survival and market growth. We are committed to meet or go beyond our clients´ expectations by providing products and services with the quality and flexibility required, at established prices, periods and deadlines, respecting the environment and the well being of our employees.

We are committed to:

• Continuous improvement in client attendance.
• Maintaining relationships with our clients and suppliers based on clear, ethical and legal objectives.
• Maintaining continuous improvement in the quality system.
• Making every employee aware of the importance of his or her work through understanding and collaboration among the different sectors of the company, while always working as a team.
• Maintaining continuous training activities.

Meeting these aims is the responsibility of the management and every single employee within their area of activity, using the resources made available to them by the company, and their personal skills.